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Other Ways to Get Help

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Official AdBlock Support

For the most up-to-date help articles, known issues, and community forum, visit the official AdBlock support site.

Visit getadblock.com →
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Knowledge Base

Browse hundreds of help articles covering installation, troubleshooting, filter rules, and Premium features.

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Response Time

Free plan: 2–3 business days
Premium plan: 1 business day priority support

Common Quick Fixes

  • Ads still showing? Try clicking the AdBlock icon and checking it's enabled for the current site.
  • YouTube ads? Make sure you're using the latest version of AdBlock and that YouTube is not whitelisted.
  • Website broken? Try pausing AdBlock on that site to see if it resolves the issue, then report the site.
  • Extension missing? Try reinstalling from your browser's official extension store.
FAQ

Support Questions

Why is AdBlock not blocking ads on a specific website?
Some websites use ad-delivery systems that don't match standard filter rules. First, check that AdBlock is enabled for the site (the icon should be active). If ads persist, the site may be using a new ad system not yet covered by filter lists. You can report this through the AdBlock forum so the filter list maintainers can update the rules.
AdBlock broke a website — what do I do?
Occasionally a filter rule is too broad and hides legitimate page content. Click the AdBlock icon and select "Pause on this site" to temporarily disable blocking. If this fixes the issue, you've identified a false positive. You can report it through the AdBlock community so the filter can be corrected.
How do I get a refund for Premium?
AdBlock offers refunds within 30 days of purchase. Contact the official AdBlock support team through getadblock.com with your order details and they will process your refund promptly.
Is this site the official AdBlock website?
GetAdBlockOfficial.com is an independent review and information site about AdBlock. For official support, downloads, and account management, please visit getadblock.com directly.